Privacy Policy

Knit Together

Last updated: 28.01.2026

1. Introduction

This Privacy Policy explains how Knit Together (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on https://knittogether.ie.

We comply with the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Data Controller

Business name: Obaker
Business owner: Agnieszka Piekarska
Registered business name number (CRO): 776473
Location: Dublin, Ireland
Email: [hello@knittogether.ie]

3. Personal Data We Collect

a) Data you provide to us

Depending on how you interact with the site, we may collect:

Name and surname
Billing address
Shipping address
Email address
Phone number
Account login details (if you create an account)
Order details and purchase history
Messages sent via contact forms or email

b) Payment data

Payments are processed securely by third-party payment providers (e.g. Stripe / PayPal).
We do not store or process your full payment card details.

4. WooCommerce & Online Store

Our website uses WooCommerce to manage products, orders, and customer accounts.

WooCommerce collects information needed to:

Process orders
Handle payments and refunds
Manage customer accounts
Comply with tax and accounting obligations

This includes:

Products viewed
Cart contents
Customer location (for tax and shipping)
IP address (for fraud prevention)

5. Cookies Used by WooCommerce

WooCommerce uses cookies to support core shop functionality, including:

Remembering cart contents
Maintaining user sessions
Processing checkout

These cookies are essential for the website to function correctly.

6. How We Use Your Personal Data

We use your data to:

Fulfil orders and provide services
Manage payments, refunds, and invoices
Communicate with you about your order
Provide customer support
Send marketing emails (only with consent)
Improve our website and services
Meet legal and tax obligations

7. Legal Basis for Processing

We process personal data based on:

Contract – to fulfil purchases and services
Consent – for newsletters and marketing
Legal obligation – accounting and tax compliance
Legitimate interest – website improvement and fraud prevention

8. Email Marketing (MailerLite)

We use MailerLite to manage newsletters and email communication.

Your data is stored securely by MailerLite
MailerLite complies with GDPR
You can unsubscribe at any time via the link in our emails

MailerLite Privacy Policy:
https://www.mailerlite.com/legal/privacy-policy

9. Analytics (Google Analytics)

We use Google Analytics to analyse website usage and improve user experience.

Google Analytics may collect:

Anonymised IP address
Device and browser data
Pages visited and interactions

Google acts as a data processor under GDPR.

Google Privacy Policy:
https://policies.google.com/privacy

10. Hosting

Our website is hosted by Zenbox.pl.
All data is stored on secure servers within the European Union and protected using appropriate technical and organisational measures.

11. Data Retention

We retain data only as long as necessary:

Order and billing data – as required by Irish tax law
Customer accounts – until deleted by the user
Newsletter data – until you unsubscribe
Contact enquiries – up to 12 months

12. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact: [hello@knittogether.ie]

You may also lodge a complaint with the Data Protection Commission (Ireland):
https://www.dataprotection.ie

13. Data Security

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access, or misuse.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
The current version will always be available on this page.

15. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [hello@knittogether.ie]